What You Need To Know About Medical Evacuation Coverage Before You Travel – Ben Galbreath Quoted in Forbes

Ben Galbreath

Ben Galbreath

A medical evacuation plan — or medevac plan — is coverage that handles medical repatriation. Travelers often end up away from home either with insufficient coverage for medical evacuations — or none at all.

A regular travel insurance policy may cover an emergency medical evacuation. That may include an airlift or a medically equipped flights back home. It might also transport you to a hospital of your choice for treatment. Then again, it might not.

Understanding the limits of travel insurance is critical. Among the issues: 

Exclusions for your destination. Some policies exclude specific geographic locations. "Travel insurance can be a waste of money if the coverage does not recognize the destination location," commented Wallace & Turner Producer Ben Galbreath.

Click here to read the full Forbes article.


Win a Trip to Siesta Key! Wallace & Turner Sponsors Comfort Keepers 2019 Alzheimer's Raffle

Wallace & Turner is proud to support Comfort Keepers 2019 Alzheimer’s raffle. Every year Comfort Keepers participates in the Alzheimer’s Association’s Walk to End Alzheimer’s. On a daily basis, Comfort Keepers see clients and their families struggle with the detrimental effects caused by this terrible disease and is dedicated to ending Alzheimer’s.

Enter now through September 27, 2019 for a chance to win an amazing getaway to Siesta Key, Florida and give back to an amazing cause.


Trip Dates November 3rd to 7th 2019
• Roundtrip flight for 2
• Stay at the Tropical Breeze Resort in a private condo (sleeps 4)
• $100 Towards Excursion of your choice
• Couple’s Massage
• Dinner for 2 at Chef Rolf’s
• Welcome Basket worth over $100
• $50 Speedway Gift Card
• $150 worth of lawn care services to care for your lawn while you are away (for winners in the Miami Valley area).

2nd Place: $100 City BBQ Gift Card with BBQ Sauce
3rd Place: $50 Speedway Gift Card
4th Place: Dayton Dragon’s Prize Pack
5th Place: Tickets to Great Escape Room
6th Place: Tickets to the Springfield Civic Theatre



Grab Your Clark County Football Preview Guide at Wallace & Turner!

Grab your High School Football Preview guide sponsored by Mobile Sports Ambassadors at Wallace & Turner! Get up to speed on the local teams in Clark County - player highlights, schedules, coaches reviews for the season and more! Just $5 per booklet, stop by WT's offices at 30 Warder Street, Suite 200

Lisa Miller Becomes Certified as a Nationwide Farm Insurance Agent

Lisa Miller  Operations Manager & Commercial Lines Account Manager

Lisa Miller Operations Manager & Commercial Lines Account Manager

Commercial Lines Account Manager & Operations Manager, Lisa Miller, recently completed Nationwide’s Farm Certification which provides in-depth education on farm and ranch operations. As a Farm Certified agent, Lisa has extensive knowledge about farm and ranch risks and exposures, and can protect your property and operations with a tailored policy. Lisa joins Producer Ben Galbreath, who is also certified by Nationwide and has particular expertise in farm insurance

As the largest insurer of farms and ranches in the U.S., Nationwide insurance policies offer protection in the following areas:  

  • Home and contents, including detached garages and other personal use buildings

  • Ranch personal property

  • Ranch structures

  • Liability protection

Nationwide can also customize your insurance policy with optional endorsements and coverages, including protection for your vehicles, home, property and livestock. 

As a partner of Nationwide, Wallace & Turner can work with you to develop an insurance policy that ensures the right amount of protection for your agribusiness operations, from small farms and rural acreage, to expanding farms and ranches with commercial exposure. Contact us here or at 937-324-8492 to discuss coverage for your farm or ranch.

Safeguarding Your College Student’s Valuables: On-Campus vs. Off-Campus Insurance

Myles Trempe

Myles Trempe

As your child heads off to college, you’re likely talking to them about being safe and staying aware while living away from home. While personal safety is of utmost importance, you also need to consider protecting their high-value belongings like laptops, jewelry and watches, furniture and bicycles. Did you know that whether your college student lives on-campus or off-campus can determine if your homeowners insurance will cover them in the instance of an accident or theft?

Burgalries make up (3).png

On-Campus Insurance Coverage

According to the Insurance Information Institute, burglaries constitute approximately 50 percent of all on-campus crimes. There are steps your child can take to prevent theft, but in the unfortunate instance of a burglary, or any other type of loss, you should be aware of what is covered, or not.

Most homeowner policies will extend liability and personal property protection to a student while they live in a campus dorm room – this is considered “off premise” coverage.

Homeowners Insurance extends:

  • Personal Liability – This covers the student if they hurt someone or cause damage to someone else's property. 

  • Medical Payments to Others – If someone is injured in your son or daughter's dorm room. This coverage is typically included along with Liability coverage, but at a lesser amount.

  • Personal Property Coverage – Standard homeowners insurance can pay for repair or replacement of your student’s personal property after a covered claim – theft, fire, vandalism etc.

There are typically limits to the amounts covered in the above, so be sure to review your homeowners policy to avoid any surprises.

Off-Campus Insurance Coverage

Off-campus housing or apartments may or may not be covered under your homeowners insurance policy. If no coverage is provided, a renter's policy is an inexpensive way to have personal liability coverage and protect personal belongings. If your child has a roommate, note that renters insurance will cover his or her possessions and any shared possessions (e.g. furniture) but it will not cover the roommate’s items.  

Regarding car insurance, if your student is leaving their car at home, notify your insurance agent as you may be eligible for a premium discount depending on how far away they move.

Preventing Theft and Damage at College


Whether your child lives on or off campus at college, there are precautions he or she can take to help prevent losses.

  • Take inventory of valuables – Similar to taking inventory of the possessions in your home for potential insurance claims, it’s a good idea for your student to document the items they’re taking with them. Photos and descriptions will help ensure your claim is settled quickly in the event of a fire, theft or other loss.

  • ID items – Engraving or permanently marking valuables such as laptops and phones makes it less likely thieves will want to steal, and can make it easier for police to track down stolen items.

  • Purchase a small safe – If your child is taking jewelry, watches or other expensive possessions, it’s a good idea to keep these items in a safe, particularly in a dorm room where a roommate may have access to all of their valuables.

  • Lock up valuables on the go – Your child will likely use a backpack to carry around their laptop and expensive school books, and it’s safe to assume they won’t always have an eye on it. A low-cost zipper lock could be an easy deterrent for would be thieves.   

Details and coverages vary so it’s best to consult with your local insurance agent to see how your insurance policy covers your child while away at school. Contact Wallace & Turner here or call us at 937-324-8492 to discuss coverage for your college student and send them off with peace of mind.

Professional Liability Insurance: What’s Covered (and Not)

Myles Trempe

Myles Trempe

Professional liability insurance provides coverage for claims resulting from negligent acts, errors or omissions and personal injury arising from the provision of professional services. Professional services include, but are not limited to, advertising agencies, auctioneers, technology consultants, employment agencies, contractors, architects, lawyers, doctors and accountants. For professions with a professional exposure, this line of coverage is as critical as general liability.

What’s covered and not covered

Professional liability is a separate coverage which can be purchased as an endorsement to a business owners policy or commercial insurance package. Although professional liability policies are not uniform, most commonly these policies provide coverage on a claims-made basis, which include two dates. First, the retroactive date is usually specified in the Declarations page. The error or omission of the potential claim must have taken place after the stated retroactive date and be prior to the expiration of the policy. Second, the claim must be initially reported during the covered policy period or the extended reporting period. These polices usually exclude exposures which are covered on other policy forms such as general liability. Losses based on fraud, dishonesty or criminal acts are not covered (the cost of defense for such claims may be paid). Other exclusions include bodily harm to any person, libel and slander, illegal discrimination and insolvency.

The most common specific types of professional insurance, include:

  • Malpractice insurance: To assist medical professionals accused of negligent behavior or mistakes.

  • Errors and omissions liability: Professionals that consult and or deal on knowledge and advice.

  • Directors’ and officers’ liability: Specifically dealing with any negligent behavior or errors committed by top ranking officials.

  • For profit and nonprofit entities.

How a professional liability policy can cover you

Example: An IT consultant has been contracted to back up their clients’ records and website. The backup is either not completed or the attempt fails, and all data is lost along with the website. The client depends on their website for customer traffic and all sales. It takes one month to redesign the website and the business has a substantial loss of revenue and key accounts. A professional liability policy would protect the IT consultant for their negligence and indemnify the client.

Example: A real estate agent fails to disclose a known problem or defect in a property, such as a problem with mold or radon. The home buyer learns of the problem after the sale is complete, and sues the agent for not disclosing the problem and for the additional costs involved in remediation.

In summary, general liability coverage protects a business from claims resulting from bodily injury or property damage suffered by a third party. Professional liability protects a business from economic damage claims resulting from professional mistakes. 

Contact Wallace & Turner Insurance to learn more about a professional liability policy.



Client Spotlight: Plastic Lumber Store - Innovative Recycled Products

Plastic Lumber Store

Wallace & Turner Insurance spoke with our insured David Cook, owner of Plastic Lumber Store in Springfield, Ohio to learn more about his innovative company, and the range of recycled products and services offered to the community.

When was Plastic Lumber Store established and what prompted opening the company?

Plastic Lumber Store was established in 2009 and our physical retail store opened in 2017. We wanted to offer something new and unique: long lasting, green building made from recycled materials.

Anything outside, made from wood, can be done from recycled Plastic Lumber and it will last generations.

Anything outside, made from wood, can be done from recycled Plastic Lumber and it will last generations.

What services/products do you offer?

Our main offerings include: recycled plastic lumber, plastic sheet and furniture; recycled rubber mulch, mats, pavers and landscaping products; LED lighting – interior and exterior; and solar solutions.

It looks like you can create a variety of customized products. What’s the most interesting/unique customization you’ve done?

Solar furniture, where you can utilize long lasting plastic furniture combined with the plug-in feature of solar power.

You have both a store front and online shop—will customers find the same products at each?

We can build and customize many projects so there’s really endless possibilities whether you shop online, stop in the store or give us a call. We’re happy to discuss options and make recommendations.

Anything else potential customers should know?  

Recycled Plastic Mats:  Durable, long lasting, and stylish for your outdoor living space.

Recycled Plastic Mats: Durable, long lasting, and stylish for your outdoor living space.

Recycling uses less energy than making a product from scratch and reduces the amount of waste sent to landfills and incinerators. It also helps conserve natural resources such as timber, water and minerals, and prevents pollution by reducing the need to collect new raw materials. This allows our costs to be substantially lower than buying, maintaining and replacing similar wood items.


David Cook

2400 North Limestone Street 

Springfield OH 45503



Website: https://www.plasticlumberstore.net

Hours: 9 am – 4 pm

Facebook: https://www.facebook.com/PlasticLumberStore

Why Every Homeowner Needs Flood Insurance – Q&A with Partner P.J. Miller

P.J. Miller

P.J. Miller

How often does Wallace & Turner deal with flood insurance matters, and in what capacity?

In terms of frequency, it somewhat kicks up on a seasonal basis when there is heavier rainfall. We deal with matters somewhere between daily and weekly. Part of the reason for the almost daily occurrence is that when a sump pump backs up or goes out, water comes up through the floor drain and homeowners are wondering if this is covered by flood insurance or separate coverage. 

Being an independent insurance agency, Wallace & Turner writes both personal and commercial flood coverage.

It's reported that only 7% of homeowner's have flood insurance — why is important to have a policy in place?

Flooding is the largest natural catastrophe, and largest single event natural catastrophe, that ever occurs. There are some places that would say earthquakes, but from the standpoint of frequency and severity, flooding is more predominant over every other natural catastrophe. 

Part of the problem with the seven percent statistic, is that those seven percent are paying the premium for flood insurance coverage, and taking care of all of the floods that occur in the U.S. every year. In other words, people aren't buying flood coverage and when it occurs, the government (FEMA) has to step in and pay for those flooded areas in the form of monetary support, or offer low interest loans for people to get their homes put back together. It's clearly upside down with premiums versus people that haven't purchased coverage.

What are some of the main reasons every homeowner needs flood insurance?

The majority of claims, or when the federal government has to step in, come from areas that aren't typically seen as high hazard areas. Two-thirds of flood activity occurs in areas that are not high flood zones. Meaning, it's flooding in places that may have never flooded before. 

What are some of the negative things that can happen if you don't have it?

The largest negative is that you wouldn't have any coverage for the damage of your house or its contents. 

If you are in an area where you should have had flood coverage because it's a high flood risk zone, and if it is a repetitive loss situation, the government (FEMA and NFIP) may not cover assistance or loans due to the repetitive nature of the floods in your area. 

One program that the federal government has in place is when the repetitive floods occur in a high risk zone, and for example, the person has been flooded three times, and each time the flood insurance or the government has to repair or rebuild the house, the government can come in and say "We've had enough. We're going to offer to buy your property and most likely raise it, and you'll need to move on." That program is at all-time high in its usage. Part of the problem, however, is that it takes quite a while for the government to get around to arranging to buy properties, and in the meantime, floods aren't stopping. Ohio is fifth in the nation on the list of the government trying to step in and buy homes. Additionally, areas like Texas, Louisiana and the Carolinas/coastal areas rank highest.

What else should homeowners and business owners be aware of in terms of flood insurance?

Flood premiums are most likely going to rise by 25% per year in the higher flood zone areas. This is already happening now. If you have a loan on your property, the banks/lenders are required to force you to have flood insurance if you're in higher rated flood zones (e.g. A, AE, V).

The government has kept everything fairly well structured and hasn't made a lot of changes to the flood program in terms of how coverage applies to floods. Therefore, there are quite a few companies (private insurance carriers) that are opening up flood insurance markets, and expanding coverages and some benefits that the federal government doesn't have. Similar to how UPS and FedEx operate versus USPS. 

If you have questions about flood insurance for your home or business, contact Wallace & Turner’s insurance agents to learn more.

Q&A with Local “Rock and Soul” Band Someday Morning - WT Supports Album Release Show

Someday Morning

Wallace & Turner Insurance is proud to support Someday Morning’s album release show on August 17, 2019 at Mother Stewart’s Brewing. We sat down with the band to learn more about the members, their music and what we can expect at the show. Read more below.

Someday Morning: a four-piece blue collar “rock and soul” band that hints at southern charm and honors the sad stories told in the key of blues.


Troy Brown (Vocals/Guitar),

Reed Jones (Lead Guitar/Mandolin/Banjo)

Jordan Powell (Bass/Piano)

Dann Burd (Drums) 

How did the band form?

The band really came together by “chance meeting.” Troy (Singer) and Jordan (Bass) ran into each other at a party...somehow the conversation of music came up, and we shared stories and battle scars from previous music ventures. At the time, neither one of us were doing anything musically. In fact, neither of us had any real intentions to get back into it. One conversation led to another and we met up to play through some songs. Troy showed Jordan a few he had tucked away and it all just clicked. 

Shortly after that, Troy invited our drummer Dann to come out and see what he thought. Troy had known Dann from a previous project that was signed and toured the country. Immediately there was a connection and we played as a three piece for a while, however, we knew we needed an additional guitarist to carry the load. Jordan had known and played with Reed our guitar player years ago and mentioned how special of a player he was. We knew he was busy with a bluegrass project, but invited him out just to see if he had any interest. Well, needless to say there was interest and a connection, and the line-up was complete. Pretty unique line-up as we all somewhat come from different influences, but all of us come together to serve the song—we are definitely a “song first” band. (See official press release below)

How did you decide on a name?

Someday Morning comes from the idea that we are all going to do something “someday”—"Someday I’m going to do this”…“Someday I’m going to do that”… “Someday I’m going to get back to playing music.” “Someday Morning” simply means the day has arrived and it has officially begun.

Can you give us a quick background on each band member; are you all local?

Everyone in the band is married and Troy, Jordan and Reed have kids.  We are all pretty local with Dann (Drums) and Troy (Singer) from the Urbana area, Reed (Guitar) from West Liberty and Jordan (Bass) is our Springfield native. We are a mixed bag as far as occupations. Reed is a teacher, Jordan a local firefighter and Troy owns a pest control business that Dann also works at.

Where do you get inspiration for your songs? 

Inspiration for our songs come from life. Nothing made up, all things we’ve lived. Good times, bad times—it’s all there packaged as stories...both ours and yours.

We hear there is a new album coming out – can you talk about what fans can expect and any other details?

You are going hear a pretty organic approach to the album. Most of the production is very simple and not over produced. A lot of modern music has tons of fancy production, but we kept things simple to let the song really show through. Minus a little organ, what you hear on record is what we do live.  

Tell us what’s going on at the Mother Stewart’s Brewing show.

Mother Stewart’s Brewing will be our new album release event and our second time playing in Springfield. We have a fantastic acoustic artist Cory Breth opening the night around 7:30/7:45 pm and we will go on around 8:30/8:45 pm. Thanks to wonderful sponsors like Wallace & Turner Insurance, this is a FREE show and all ages! So just show up, but definitely get there early as we are expecting a large crowd.

Where can fans find out about other upcoming shows or buy/download your music?

You can find us at most social and music sites. Just look for “Someday Morning music” and we should come up! 

Anything else fans should know? 

While we have been lucky to play some big shows with national and regional acts like Candlebox, Muscadine Bloodline and Royal Bliss, nothing is like a hometown show, and we are grateful for the opportunity to share our music with our family and friends while also having tremendous support from the community.

Press Release:

All within the past 15 years, four local musicians separated only by about 10 square miles in rural Logan, Champaign and Clark counties, collectively spent countless hours studying music at a collegiate level, signing record deals, opening for multi-platinum artists, recording albums at legendary studios from Nashville, to London, New York to Los Angeles, toured nationally as well as internationally ranging from France to China, performed for audiences nearly eclipsing 100,000, had original compositions appear on numerous charts, song placements on television shows, appearances on tv shows, and yet somehow had never met...

That all changed roughly two years ago when friends of friends led to chance meetings, led to Thursday night collaborations, led to the formation of “Someday Morning”... a four piece blue collar “rock and soul” band that hints at southern charm and honors the sad stories told in the key of blues. 

While members continue to pursue other projects, this is by no means a “side project”...this is as lead singer Troy Brown states, a “passion project.” For these gentlemen who have been there, done that, there is no time to waste on any “delusions of grandeur.” He goes on, “It’s simple, this band is not about fame and fortune, it’s about the love of music, and being fortunate enough to share that with a like-minded group. We simply exist and write by only a few simple rules—open communication, and only playing music that is real and honest.”

That formula seems to be working as people have taken notice. In just a few short year since the band has started playing out, they have sold out two back-to-back hometown shows in Urbana, doing one-night acoustic and one night fully plugged in. Additionally, Someday Morning has opened for national and regional acts Candlebox, Muscadine Bloodline and Royal Bliss, all while “taking a chance” on an out-of-state competition that lived and died on “popular vote.” They managed to make the finals and the top five in a contest that included over 100 acts and competitions that spanned nearly three months.   

Choosing Insurance Coverage for Your Restaurant


Wallace & Turner Insurance Partner P.J. Miller shares insights on purchasing insurance for your franchise restaurant, and potential mistakes owners make.

How does choosing/buying insurance for a franchise restaurant differ from choosing/buying insurance for an independent restaurant?

Some franchisors will dictate coverage types and amounts, and some might even dictate the actual carrier.  Complying with the franchise-approved/required coverage plan does make it easier to arrange coverage instead of in the case of the independent that has to arrange their own, specific coverage.  An independent can select their carrier, coverage, etc.  Some franchise organizations will require that the franchise location(s) be insured within a Master policy.

What kinds of misconceptions might people have about restaurant insurance?

That it is easily placed.  Financials, experience, regularly required automatic extinguishing equipment inspections and cleaning (all by contract); the need for adequate Business Interruption coverage – the single most important coverage for the owner if they want to reopen after the fire or other calamity.  Many carriers are willing to insure restaurants but only if they have that “best practices” model of operation. 

Who actually deals with the insurance for a franchise restaurant? The franchisee or the franchisor?

Depends on the franchisor and the contract.  Wallace & Turner has seen it both ways.

What types of coverage do franchise restaurants need?

All of the regular restaurant-standard coverages but don’t forget about “reputation coverage.”  Case in point, Papa John’s.  The franchisees have to be reeling from the fallout caused by the founder – and if you haven’t seen the commercials, they’re from the local franchise owners telling us not to forget them, and what goes on corporately has nothing to do with them…continue to buy their product from their local small business owner.  And then there was Chipotle with food product issues

Any questionable insurance practices to look out for? 

I wouldn’t call it questionable but many times an insurance carrier will have a better appetite for the new account, only to decide after some claims in the particular industry (restaurants for example) that they’ll leave that market or territory. 

What would you say is the biggest mistake someone can make when choosing insurance for a restaurant franchise?

Inadequate Business Interruption (Income) coverage.  The success rate of start-up restaurants is relatively low, then combine that with a calamity that puts them out of business for any length of time, whether it is weather related or a “bad food” item or recall, and they’re forced to rely on the insurance to bring them back to life.

Wallace & Turner has experience insuring franchise and independent restaurants. If you have questions about insurance coverage, contact us to learn more about your options.

Why Your Business May Need Commercial Auto Insurance Coverage

Business owners often distort the lines between personal auto insurance and commercial auto insurance, but it’s important to understand that a standard personal auto insurance policy has limitations or exclusions relating to the business use of a personal auto. If a small business operates company cars, vans or trucks, there is a great likelihood they need commercial auto insurance.  

Further, if a business is involved with any of the following functions (but not limited to), they most likely need commercial auto insurance:

• Transporting product or equipment including heavy machinery

• Hauling tools and equipment to job sites

• Regularly driving long distances to meet clients or visit job sites

• Delivering any goods for retail

• Trucking or freight transportation

• Transporting people (livery)

• Hiring your vehicle out to tow other vehicles

Protection Against Liability

Business owners need commercial auto insurance to protect against auto liability for bodily injury and property damage to a third party. In addition to liability, medical expenses for injuries sustained, physical damage of the owned or rented vehicle, and uninsured motorists’ coverage would apply to a business auto policy. Just like any insurance policy, the range of coverage can be broadened by purchasing options or endorsements. For example, a policy could be written to apply to one specifically described auto or to apply to the named insured’s liability exposures arising from any auto. Any auto could pertain to the vehicles owned by the business, hired or leased, and lastly all autos used for business including those not owned.

Protecting Your Business Financially

A business auto policy is critical for protecting the business financially—and is required by the law. Commercial auto insurance policies have coverage limits in terms of liability. Typical coverage limits available for a commercial auto policy are $500,000 and $1,000,000. Having higher limits for your commercial auto prevents a financially damaging event from putting your business at risk. A general liability policy for the business does not cover the costs of claims that arise from work-related auto accidents!

Types of Commercial Auto Coverage

Several types of coverage may be included in a commercial auto policy, others are options that can be purchased separately. Those options include: collision coverage for costs associated with an accident regardless of fault; comprehensive coverage for damages other than collision; non-owned auto coverage for when you or your employees drive rented or borrowed vehicles; substitute transportation when a scheduled vehicle is being repaired along with towing and labor costs.

Take for example the individual who owns a business on their homes premise—they make furniture. They only have a personal auto policy. The business owner is delivering a piece of furniture to a client and proceeds to run the red light and hit the other vehicle. The damages include: physical damage to the business truck, physical damage to the other vehicle, and medical payments for sustained injuries. The personal insurance carrier denies the claim on the basis that the owner was using his vehicle for business purposes. The resulting $100,000 in damages to a third party (not including damages to the business vehicle) will be the financial responsibility of the business.

Learn more about Commercial Auto Insurance 

An insurance agent can determine the need for a small business to have commercial auto insurance. Contact Wallace & Turner Insurance to determine if a business auto policy is right for you.



P.J. Miller Featured in DotCom Magazine Leader Roundtable Interview Series

P.J. Miller

P.J. Miller

Partner P.J. Miller was interviewed by DotCom Magazine for their Leader Roundtable Interview Series, where leading CEOs and Founders take part in a discussion about leadership and entrepreneurship.

When asked about the key to Wallace & Turner’s success, P.J. commented, “We’re local, and second and third generation owners. We have a staff person answering the phone that promptly addresses customer needs, and we will talk to you in-person about your claim. We’re visible in the community and a leading donor to many causes within our surrounding area. Moreover, our team is committed to providing clients with the best insurance protection and outstanding claims service when they need it most, all at a fair price.”

P.J. also provided advice for entrepreneurs starting out with a new venture and overcoming businesses challenges, as well as participated in the magazine’s popular “speed round” Q&A.  

Read the full article at DotCom Magazine.